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Symantec Overhauls Data Backup With New SMB Offerings The data security and backup firm aims to improve simplicity for SMBs by updating its portfolio with unified backup for both physical and virtual environments. How to Win Back Dissatisfied Customers When the time comes to deal with cranky customers, a lack of procedure makes it difficult to provide good customer service. These tips can help you win over irate customers. 10 Must-Have Cloud Apps for Small Business You'll be amazed at how much you can get done with the right Web apps, and these 10 can help you knock your business productivity out of the park. How to Spot Phishing Email in 5 Easy Steps The five steps in this slideshow will teach you how to identify a phishing attack, protect your business and save yourself a lot of aggravation. 5 Tips to Better Manage your Email Adopting these simple email management tips can make your work life easier and more productive.

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